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Neighbour Disputes: Keeping the Peace

posted Mar 22, 2017, 3:32 PM by Douglas Ratke

Your home is your castle – a place to relax and enjoy. But what if your haven is disturbed by a dispute with a neighbour?

Neighbour disputes can be tricky to handle and frustrating. So what can you do to bring peace to your neighbourhood again?

  • Talk to them. Talking is often the best way to address concerns or clear up misunderstandings. Things like letters, emails and text messages can often be misunderstood or misinterpreted. When done in a polite and respectful manner, talking can resolve the majority of problems.
  • Mediation. Did you know that The City of Calgary offers a free mediation service? If talking with your neighbour doesn’t work, consider involving an unbiased mediator to help resolve the conflict. Anyone can access this free mediation service: 

Community Mediation Calgary Society


Suite 301, 1609 - 14 Street SW  Calgary, AB  T3C 1E4

  • Contact your Community Resource Officer. If you have exhausted all other options, involving police directly is another way to help resolve the conflict. Contact the Community Resource Officer in your area for consultation. Please note that police will start with mediation with the intention of coming to a resolution that works for both parties.

For any situation that results in a crime-in-progress or threat of physical violence, call 9-1-1.


More Do’s and Don’ts

Please consider some actions can often prove to be counterproductive and make things worse. Police do not recommend confronting a neighbour in a hostile, demeaning or accusatory manner, or engaging in behaviour to ‘teach the other person a lesson.’

Repeatedly contacting Calgary Police or Bylaw for non-criminal matters (i.e. bylaw infractions that would otherwise go unreported/unnoticed) is not a good use of resources and often has the opposite effect.

Remember, most people will judge others by their actions, while judging themselves by their intentions.

Many potential issues with neighbours can be avoided by establishing positive relationships early on. Though not everybody need be ‘friends’, basing a relationship on friendly terms can be beneficial in both the short and long term.

Aside from preventing future conflict, knowing your neighbours is an easy, practical and effective method of deterring crime in both your immediate neighbourhood and the larger community.


My Neighbour Cards

The Calgary Police Service, in partnership with the Federation of Calgary Communities, has made available a ‘My Neighbour Card’ to encourage and facilitate good neighbour relations.

If you would like My Neighbour Cards for your community, please contact your local Community Resource Officer with the Calgary Police Service or visit


City of Calgary Police